What is Employee Engagement?
Before we can learn how to assess employee engagement, we must understand how to perceive it. So let’s clear up any misunderstandings.
For starters, employee engagement is more than just work pleasure or enjoyment.
Employees that are pleased and satisfied may attend every virtual gaming night, start work on time every day, and never complain. But the moment a recruiter approaches them, they flee.
Employees that are engaged are personally involved in the success of the organization. They identify with the company’s ideals and desire to produce excellent jobs even when no one is looking. They read your internal newsletter and stay up to speed on corporate news.
Engagement also implies that they are in it for the long haul.
As a result, employee engagement has become synonymous with company success.
Let’s consider how we may assess employee engagement.
Is Measuring Employee Engagement Important?
Remember that one instructor who always made the class interesting while you were in school? The one who was so enthralled with the issue that you couldn’t help but feel the same way. Remember how you felt afterward. Were you also more engaged in class and motivated by the material? Did you tell other students how much you enjoyed the course?
Most likely, yeah.
Participating in an organization operates in the same way. It entails feeling motivated and inspired to execute an outstanding job. It also affects how we speak about our employment to others.
Some numbers to keep in mind:
- Employee turnover is 59% lower in business teams with highly engaged workers than in teams with less engaged people.
- Teams that are highly engaged are 17% more productive.
- Companies with highly engaged employees have a 6% greater profit margin.
- Customer ratings are 10% higher in engaged staff teams.
Ways to measure Employee Engagement:
Here are some of the ways of Measuring Employee Engagement
- Set specific goals for staff involvement.
- Employee engagement goals are used to distinguish between engaged and disengaged employees.
It’s what your engagement analytics are attempting to determine. While your metrics can be both quantitative and qualitative, they should always help to demonstrate how near you are to meet your engagement goals.
Some examples of benchmarks for employee engagement:
- Employees believe that their opinions are valued at work.
- Employees perceive prospects for professional development and advancement in their current workplace.
- The average employee has a Net Promoter Score of 9 or above.
- Employee absenteeism is minimal.
- For period [x], there is a high degree of employee engagement and retention.
- Employees open your employee newsletter on a regular basis and demonstrate an interest in company news.
Set up one-on-one virtual meets:
One-on-one meetings provide for more thorough and relevant employee feedback while also allowing you to pick up on nonverbal signs. It’s also one of the most basic and uncomplicated employee engagement best practices.
Making employees feel seen and heard in a virtual setting is critical to building a secure feedback environment. It will also result in some meaningful responses.
Make sure that you get rid of any distractions before the meeting so you can keep your entire concentration. When you’re on your way, show that you’re paying attention and comprehending what’s being said by summarising the major points made.
One-on-ones are a terrific way to collect qualitative feedback, so try some of the following questions:
- What is one particularly beneficial aspect of your job experience?
- What is one aspect of your job experience that might be significantly improved?
- What three words or phrases best define the culture of your organization?
Calculate your eNPS:
eNPS is popular among number crunchers (employee Net Promoter Score). eNPS, as opposed to more qualitative employee engagement measurements, is excellent for obtaining a precise, quantitative engagement score.
The difference between your most and least engaged employees is used to determine eNPS. Simply said, it shows you how likely your employees are to tell others about your organization.
The built-in eNPS surveys allow you to collect input and calculate your eNPS score all in one place—your employee newsletter. It’s as simple as dragging an eNPS survey from the template builder sidebar to the desired spot within the mail.
Structure your survey on key employee engagement themes.
We recommend inquiring:
How likely are you to recommend this company as a place to work on a scale of 0 to 10?
Make anonymous comments available as an extra touch. Simply enable comments within your email template with any solution on the market. Your staff are immediately free to express their true feelings and feel secure doing so.
Check Employee Retention:
As previously said, engaged employees are far more likely to stay with their organisation for a longer period of time. They’re also less likely to be swayed by competing employment offers.
Understanding how to assess employee satisfaction via retention is critical, but it is not as simple as other measures.
You should compare your staff turnover this year or quarter to the previous one. Once you’ve gathered the facts, consider this: If my turnover rate is higher than in the past, what did I do differently? Did our onboarding procedures change?
Create a fast employee pulse survey focused on learning about staff retention to gain even more information. Concentrate your queries on how workers envision their future inside the organization.
Pose yes/no questions like as:
- Do you think you’ll be working at [business] in two years?
- Are you proud to be a part of the Company?
Use a pulse survey instrument with anonymous response choices for delicate issues like this. Employees will feel more comfortable revealing their actual thoughts this way.
Both emoji response and eNPS-based surveys can incorporate anonymous comment choices using l communications software. Once the replies have been received, you can simply follow pulse survey response rates on your analytics dashboard. Following such steps, it will increase employee productivity